A series of recent reviews and evaluations of social accountability (SA) interventions identified key gaps in the evidence base that resulted from inconsistent and poor-quality reporting and documentation of how these interventions are designed, implemented, and evaluated. These documentation gaps limit us from identifying what works, in what conditions and what we should be promoting as best practices when policy makers and programmers are designing, implementation and evaluation social accountability interventions. Further, documentation on how successful social accountability efforts in countries are implemented and eventually get scaled up, institutionalized, and become transformative within systems is needed. Changing the playing field to be more accountable to citizens based on their calls for inclusion and responsiveness to their needs is the basis of social accountability efforts. These gaps in documentation limit our ability to build a robust evidence base for and around SA.
Therefore, it is the goal of the Health Evaluation and Applied Research Development Project (HEARD) to increase the knowledge and skills of social accountability actors and contribute to the evidence base on the efficacy of social accountability efforts in LMIC by strengthening documentation, reporting and knowledge sharing of social accountability interventions.