Recent reviews and evaluations of social accountability (SA) interventions identified key gaps in the evidence base that resulted from inconsistent, poor-quality reporting and documentation. These gaps limit our ability to identify what works and what we should be promoting as best practices. Additional documentation is needed on how successful social accountability efforts are implemented and scaled, institutionalized, and become transformative within systems.
Social accountability improves responsiveness to citizen needs and calls for inclusion. Therefore, it is the goal of the HEARD Project to increase the knowledge and skills of social accountability actors and contribute to the evidence base on the efficacy of social accountability efforts by strengthening documentation, reporting, and knowledge sharing of social accountability interventions.